Disagreements happen. Long ones don't have to.
Two sides. One fair decision.
Two kinds of dispute
The work doesn't match what was agreed, or you disagree about whether it does.
Someone stops, or walks away, before the work is delivered.
From opened to decided
- Day 0: A dispute is opened and automatic release pauses.
- By business day 1: An arbitrator is assigned and checked for conflicts of interest.
- Business days 1 to 3: Both sides submit evidence.
- By business day 5: A binding decision is issued and the funds move accordingly.
The money moves as decided.
Who decides
A SafeCrow arbitrator with no connection to either side decides every case. Anyone with a conflict of interest can't take it. As we grow, independent experts in each field will join them.
What a case costs
No case fee
while we launch. If one is ever added, you'll see it before you open a dispute.
Before it gets here
You'll already have had two revision rounds and a chance to settle it between you. Most disagreements end there.
Let's be your middleground.
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